Credit Cards » Credit Card Guides » How To Activate Chase Credit Card
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How To Activate Chase Credit Card

It's possible to activate your Chase credit card on the Chase website, the Chase app, or by phone. Here's how to make it quickly and safely
Author: Lorraine Smithills
Lorraine Smithills

Writer, Contributor

Experience

Lorraine is a freelance finance writer with years of experience in the banking sector and after a successful career in one of the largest retail and commercial financial services providers. She has a passion for helping people with less financial confidence to get control of their money through budgeting, saving, and responsible credit practices.
Interest Rates Last Update: September 20, 2023
The banking product interest rates, including savings, CDs, and money market, are accurate as of this date.
Author: Lorraine Smithills
Lorraine Smithills

Writer, Contributor

Experience

Lorraine is a freelance finance writer with years of experience in the banking sector and after a successful career in one of the largest retail and commercial financial services providers. She has a passion for helping people with less financial confidence to get control of their money through budgeting, saving, and responsible credit practices.
Interest Rates Last Update: November 1, 2023

The banking product interest rates, including savings, CDs, and money market, are accurate as of this date.

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Table Of Content

If you’ve applied and received approval for a new Chase credit card, you’re likely to be eagerly awaiting its arrival in the mail. However, before you can start using your new card, you may need to activate the card.

Most Chase credit cards require activation, but you’ll find instructions on whether you need to activate your card in the envelope containing your new credit card and a copy of your cardholder agreement.

There are a number of activation methods, so here we’ll explore how to activate a Chase credit card in more detail.

How to Activate Your Chase Credit Card on Chase Website

One of the easiest ways to activate your Chase credit card is online via the Chase website. You can complete this process in a few simple steps.

1. Visit the Chase Verify webpage: You’ll find a sticker on your new credit card that features a secured website link. This will direct you to the Chase Verify website.

2. Enter Your Log In or Sign Up: Once you’re on the website, you’ll be prompted to log in or sign up if you are a new Chase customer. If you don't have a Chase bank account, you will need to provide your Social Security number and a few other personal details.

3.Click on My Accounts: You’ll need to find the tab marked “My Accounts” and once you click this, you can verify your card.

chase website account menu

4. Choose “activate card”  – in the menu drop down, choose activate card.

choose activating card on chase website

Select Your Card: You’ll need to select the new card; you can double check this by looking at the card number. Once you know it is the correct card, click the activation button.

How to Activate Your Chase Credit Card on the Chase App

You can also activate your new Chase credit card using the Chase app. You can download the app for your iOS or Android device and this can be an easy way to manage all aspects of your account including activating your card.

  1. Open the App: Obviously, the first step is to open the app on your device.
  2. Tap the Chase Logo: You’ll see the Chase logo on the home page near the top. Tap on this icon to launch the appropriate menu.
  3. Tap Activate: You should then see an icon to “activate” your card.
  4. Confirm the Card Details: You will need to confirm the card and Chase requires that you confirm that you have received your new card. It should only be activated once the card has been safely delivered and is in your possession.

How to Activate Your Chase Credit Card by Phone

The final way to activate your new Chase credit card is by phone. On the sticker that is on your new credit card, you should see a phone number to call to activate your card. This is a toll free number and it is a quick and easy way to activate the card.

  1. Call the Phone Number: You should call the number on the sticker. This line is available 24/7, so you can do it at any time. You can also call 1-800-432-3117.
  2. Enter your Card Details: You’ll need to enter the last four digits of your credit card number
  3. Follow the Prompts: You can then follow the prompts to activate your new card. This is an automated line and it will confirm when the activation is complete.

How Do I Know If My Chase Credit Card is Activated?

If you’re unsure whether you’ve correctly activated your new credit card, you can confirm the activation by calling the Chase customer support line. This number is featured on your credit card and your account paperwork, or call Chase helpline at  1-800-432-3117. While you may need to wait on hold for a few minutes, it is the simplest way to check your card status.

You can also try making a purchase with your credit card, but if you haven’t activated the card, you could end up in a potentially embarrassing situation where your card is declined.

What Happens If I Decide Not to Activate a Chase Credit Card?

Your account will still be open if you decide not to activate your new Chase credit card. However, since the credit card will not be used, there will be minimal impact to your credit score as there will be no payment history.

However, since your card has a credit limit that you are not using, your credit utilization ratio will be lower, which will give you a credit score boost. Just bear in mind that if your card has an annual fee, this will still apply even if you have not activated the card.

This means that the annual fee will be billed to your account and you’ll need to make sure that you clear this to avoid accumulating interest and other charges on your account.

Chase Sapphire Preferred Credit Card on tropical beach

What To Do After Activating Your Chase Credit Card

After you’ve activated your new Chase credit card, there are a few things that you should do. These include:

  • Verify the Welcome Bonus Requirements: If your new credit card has a welcome bonus, it is a good idea to familiarize yourself with the requirements to earn your bonus. You can then ensure that you have a plan to meet the minimum spend requirement within the promotional period.
  • Check the Card Perks: Now your new card is activated, you should also check what perks and benefits come with your card, so you can maximize your Chase credit card.
  • Download the App: The Chase mobile app is a great tool to monitor your account, track your rewards, activate offers and make payments. So, now is a good time to download the app from the Apple Store or Google Play.
  • Enroll in Online Banking: The Chase online banking portal is also helpful to manage your account. It will also make it easier to redeem your rewards. To enroll, you will need to provide some personal details including your mobile number, bank account details and your Social Security Number. You can start the process on the Chase website and simply follow the prompts.
  • Set Your Pin: If you want to reset the PIN from the one issued with your new card, you can call the toll free number and follow the automated prompts to set a new one.
  • Set Up Autopay: Finally, it is a good idea to set up automated payments for your new card. This will ensure that the minimum balance due is paid every month on time to avoid any penalties. You can always make manual payments during the month if you want to pay more

FAQs

You’ll need the last four digits of your new credit card and you may also need to answer some basic security questions.

Not necessarily. You can answer the security questions or you may be able to enter your PIN to activate the card.

You can call the Chase Helpline at 1-800-432-3117 or the phone number listed on the sticker on your new card.

There is no timeframe to activate your new card, but it is a good idea to complete the process as soon as your new card has arrived safely.

You can call to activate your card or activate it online or via the app.

Yes, you can activate Chase debit cards at your local Chase ATM.

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Lorraine Smithills

Lorraine Smithills

Lorraine is a freelance finance writer with years of experience in the banking sector and after a successful career in one of the largest retail and commercial financial services providers. She has a passion for helping people with less financial confidence to get control of their money through budgeting, saving, and responsible credit practices.